Sales Policies

METEOMEX Equipment Sales Policies

1.- Technical Advice and Support

  • Pre-sale Consultation: We provide guidance on the most suitable model based on the client’s application and environment.
  • After-sales Support: We offer assistance with installation, maintenance, and troubleshooting.
  • Training: We provide training on proper equipment usage and data interpretation. Remote consultation is included at no additional cost.

2.- Warranties and Commercial Conditions

  • Product Warranty: 30-day warranty only for equipment failures (board or sensors), not for misuse of the device. No warranty is offered for electrical components (USB charger).
  • Return Policy: Please ensure that the product offered meets your needs, as once the order is placed, cancellations or returns are not accepted.
  • Payment Terms: Full advance payment required via bank transfer or PayPal.

3.- Delivery Time

  • Estimated delivery time is 6 weeks.

4.- Price Validity

  • Prices are valid for 15 days and are subject to change without notice.

 

Shipping Information
  • Coverage Area: We ship nationwide. For international shipping, please check availability and additional fees. Restrictions apply.
  • Shipping Costs: Domestic shipping costs are included. For international shipments, fees vary by destination.
  • Delivery Time Disclaimer: Kuturabi is not responsible for delivery delays caused by changes in shipping schedules from the freight provider (DHL).

Escríbenos

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